Important to consider when purchasing a business mobile subscription

Purchasing mobile subscriptions for businesses is often considered non-strategic. With this in mind, it is natural to de-prioritise this type of decision, which can also be a reason for outsourcing. Nevertheless, it is possible to cut quite large costs. Here are some things to consider when it comes to telecoms procurement.

First and foremost, it's important to think about what you need. Is that Rolls Royce solution absolutely necessary? Do you need something a little smaller? Who delivers what? This may sound like a no-brainer, but for many this is easier said than done.

Here we have listed some key points that should be taken into account:

• Coverage.
• Self-service portals.
• Data usage.
• Functionality.
• Service.
• Distribution.
• What are employees actually using the solution for?
• What is the total price in the agreement we enter into?
• How is the solution built?
• Last but not least, what's in the small print? What happens, for example, if an employee leaves, or if you want to change supplier?

What is the difference between different switchboard solutions?

There are quite a few differences here alone, so let's make it a little clearer for you;

1. One important thing is "presence information". This is about whether you can see whether the switchboard is available or not, or when a person is available. Does your company have a high number of enquiries through the switchboard? If so, this will definitely affect purchasing.
2. Self-service portal for changing the solution, for example by adding a voice message by email.
3. What happens if no one answers at our switchboard, can you leave a voice message that goes to an email? Can you connect more people automatically if everyone is logged out?

Not everyone thinks about these functions to the same extent. However, increased accessibility to incoming enquiries can certainly be said to be positive.

Weeding out the unnecessary can have a major impact on which subscription your organisation should choose. The potential for cost savings is huge. Here, too, it's about what you need - do you want it? Are they nice to have? Or is it essential for us to survive?

You're probably busy prioritising other things than just this. However, the fact is that this can also quickly become a significant, not to mention unnecessary, cost for your organisation.

What is the most common reason companies choose to switch suppliers?

You're dissatisfied, plain and simple. In our experience, the reasons why companies choose to switch range from the coverage they have, how the solution works, or the price they pay. A telecoms agreement usually has a long-term perspective. However, the offers change in line with changes in the industry, which happens quickly. For example, if you sign a three-year agreement for a business mobile subscription, the last year will probably be quite overpriced. Therefore, for many, it will be profitable to take a closer look at which supplier you choose and at the same time not be fooled by offers to sign longer contracts.

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We are happy to carry out a free, no-obligation cost analysis of your current telecoms agreement.